We are pleased to accept returns or exchanges for undamaged and unscratched glasses within 7 days of purchase.

Important Notes:

• Watches: Unwrapped or used watches will only be accepted for return or exchange under valid circumstances.

• Customers are responsible for returning items at their own expense via a reliable courier or registered post.

• Delivery charges are non-refundable.

• Refund requests will be processed within 2-3 working days after the returned items are received.

Steps to Return or Exchange Your Items:

1. Repack the Parcel
   Ensure the item is securely packed to avoid damage during transit, as damaged items will not be accepted.
   Include the following information:

• Your name as used on the order

• Your phone number

• Details of the order, such as the order number

2. Ship the Parcel
   Send the item via a traceable courier or registered post at your own expense to the following address:

For any questions, feel free to reach out to us on WhatsApp at 0329-8041404